Thank you for shopping on our website. This Shipping Policy applies to all orders shipped within the United States.
I. Shipping Coverage
We currently support shipping to all states within the United States (including Alaska and Hawaii). We do not currently offer international shipping or delivery to addresses outside the U.S.
II. Shipping Partners
To ensure the safe and timely delivery of your orders, we partner with the following major shipping carriers:
United States Postal Service (USPS)
United Parcel Service (UPS)
FedEx Corporation (FedEx)
The specific carrier for your order will be automatically selected by our system based on the delivery address, shipping method, and warehouse availability.
III. Processing Time
All orders are typically processed and shipped within 2 business days (excluding weekends and U.S. federal holidays). During promotional events or peak seasons, processing times may be slightly extended.
IV. Delivery Time
Standard Shipping: Approximately 3–7 business days.
Actual delivery times depend on your shipping address and the carrier’s specific transit conditions.
V. Shipping Fees
Shipping fees vary based on the total order amount, selected shipping method, and delivery address. The exact shipping cost will be displayed at checkout for your review and confirmation.
VI. Order Tracking
Once your order has shipped, you will receive a shipping tracking number via email. You can track the real-time delivery status of your order directly on the respective carrier’s website.
VII. Shipping Issues
We will make every effort to assist you in resolving the following issues:
Delivery failures caused by incorrect or incomplete addresses;
Delayed, lost, or damaged packages;
Undeliverable or returned packages.
Please note that any additional costs incurred due to an incorrect address provided by the customer shall be borne by the customer.
VIII. Delivery Confirmation and Liability
Once an order is marked as “Delivered,” our delivery liability is considered fulfilled. If you have not received your package despite it being marked as delivered, please contact us immediately, and we will assist you in communicating with the shipping carrier to initiate an investigation.
IX. Force Majeure
We shall not be held directly liable for delivery delays caused by weather conditions, natural disasters, transportation disruptions, or other uncontrollable factors; however, we will make every effort to provide support and keep you updated on the situation.